ESSENTIAL SKILLS FOR NEW MANAGERS AND SUPERVISORS
Building on your experience and the analysis of your personal management style, this program will help you confidently make the shift from managing to leading. You will develop the skills needed to drive performance, orchestrate change and develop your team. You will learn how to manage conflict more effectively and greatly improve your ability to influence others. In short, you will learn to manage people, resources and self!
To be effective, today’s manager must get the best possible performance from subordinates, control conflict and know how to delegate, not only work, but responsibility. Additionally, the successful manager must demonstrate expertise in strategic planning and organization, and must have possession of those skills and qualities that afford control in a stressful and changing environment.
This carefully tailored pragmatic course will deliver the tools and knowledge you need to be more effective in both your professional and personal life. You will improve your communication skills at all levels and will form winning strategies for dealing with different and sometimes difficult people. You will adopt effective strategies for influencing others and thereby improve workplace relationships with colleagues, subordinates and senior management. You will learn how to become more successful getting work done with and through others.
You will improve your memory skills to a remarkable degree; enabling you to deliver speeches and presentations without the need nor the desire for written notes, improve incredibly your ability to remember names and faces as well as develop systems for remembering dates, appointments and what you read. You will learn to manage projects, priorities and deadlines while maintaining a stress-free work environment. At this intensive program you will develop the essential skills of highly effective leaders.
Specifically, at the Essential Skills for New Managers and Supervisors Course we will focus on two general areas:
The most frustrating limitations placed upon you as a manager have little to do with your technical abilities; rather the most trying aspects of your work often involves dealing with people. To be really effective in dealing with others, you must perfect your be really effective in dealing with others, you must perfect your ability to:
At the ESSENTIAL SKILLS FOR NEW MANAGERS AND SUPERVISORS Course you will gain valuable new insights into dealing more effectively with subordinates, colleagues, bosses and clients -- even when they are at their worst!
"This course is a must for any manager who has to survive in an environment of change. The techniques learned will be of immediate benefit and contribute to my long-term personal and professional goals."
F.K. Fitzsimmons, Ontario Hydro