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P.A. Douglas and Associates
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    • Critical Thinking and Rational Decision-Making - Tax Exempt
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TAX EXEMPT - Critical Thinking and Decision Making for Administrative Professionals

A Powerful One-Day Virtual Management Development Event: Strengthening Mental Agility and Building Personal Resilience

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Critical Thinking and Decision Making for Administrative Professionals

The ability to think clearly and critically is one of the most important skills an administrative professional can develop. At this course you'll learn how to make better decisions, challenge logical fallacies and achieve greater results in less time.

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Customized Professional Development

A unique training experience aimed at strengthening the partnership between support staff and management for those organizations working within a hybrid or remote model

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Critical Thinking and Rational Decision-Making - Tax Exempt

A Powerful One-Day Virtual Management Development Event: Strengthening Mental Agility and Building Personal Resilience

Read More

Critical Thinking and Influential Leadership

A Powerful One-Day Virtual Management Development Event: Strengthening Mental Agility and Building Personal Resilience

Read More

The Banff Management Course

Building on your experience and analysis of your personal management style, this program will help you confidently make the shift from managing to leading. You will develop the skills needed to drive performance, orchestrate change and develop your team.

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The Virtual Annual Administrative Professionals Course

For fifty, P.A. Douglas has set the gold standard for excellence in AA and EA education. Recognized as Canada s premier course, this program is where administrative pros come to learn, network and engage with leaders in the field.

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College Of Administrative Professionals

The World Class Administrative Professionals Course is an advanced program that delivers unparalleled highly targeted training and peer networking to qualified senior level executive assistants and administrative assistants.

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The 50th Annual Administrative Professionals Course

For fifty years, P.A. Douglas has set the gold standard for excellence in AA and EA education. Recognized as Canada s premier course, this program is where administrative pros come to learn, network and engage with leaders in the field.

Read More
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The Douglas Difference

The Douglas Difference

Your time is too valuable to risk investing it in anything but the very best.

The Douglas Difference

With training budgets stretched tightly today, it is important that you obtain the best training available. Our comprehensive and intensive programs are designed to explore and develop each participant's intellectual, organizational, and interpersonal abilities. At all P.A. Douglas & Associates programs, you are guaranteed:

 1. Canada’s Highest Rated and Longest Running Courses: 


For more than fifty years, we have worked closely with HR departments, executives, managers and administrative professionals to ensure that our training programs meet the rigorous needs of our participants. It is from this extensive experience that we have crafted our programs. Our focus is on the ability to function more effectively and collaboratively both vertically with senior management and horizontally across the broader organization. The praise our programs have received over the past four decades reflects the persistent research and subsequent revision, which ensures that our courses are at the cutting edge.

 2. This is a Certified Course: 


We use the university standard; qualified faculty, not scripted presenters, teach all our courses. All of our faculty members hold, as a minimum, a Master's Degree from a fully accredited university and one or more professional qualifications (Ph.D., CMC, LL.B., PMP, etc.). Our faculty also have at least 12 years of experience in their field of expertise. Being certified and your certificate of completion, you will receive 2.2 continuing educational units (CEUs).

 3. A Truly Limited Enrollment Seminar:


This is NOT a conference where you will be crammed into a ballroom with hundreds of others to listen to a keynote speaker and be lectured to. Nor will you be forced to engage in skits, line-dancing or other nonsense. Our programs are content-rich, practical educational workshops in which real and meaningful skills are taught. We know your time is valuable; therefore, rather than endless group discussions, you will leave our carefully tailored, comprehensive programs with NEW practical skills that will immediately enhance your management, organizational and interpersonal skills.

 4. First-Class Accommodation Included (Residental Courses):


One of the greatest benefits of attending a truly limited enrollment residential program comes from networking and camaraderie outside the educational sessions. For this reason, unlike other courses, where participants must find their own accommodations, arrange their own meals, etc., at our residential courses, everyone is under the same roof. Your course fee includes your tuition, accommodation (room & taxes), breakfast each day, luncheon, refreshments, comprehensive courseware, individual Multidimensional Inventory & Normative Diagnoses (iMind2) as well as an individual password for online materials to assist you after the program is over.

 5. Uniquely Canadian Content:


Unique differences in Canadian corporate culture, healthcare, education, the public sector, and the contribution of First Nations people’s impact on our organizations and our roles within them. Our courses are uniquely Canadian. The cases, materials and faculty are proudly Canadian. 



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P.A. Douglas & Associates

20671 - 9th Avenue SW

Edmonton, AB T6M 2N9

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