Books & Resources
Browse our collection of books and learning materials
As an administrative professional, much is expected of you today. Good organization, management and people skills are no longer an option -- they are an imperative. This book focuses on the most critical skills required of todays admin professional.
To master your memory is to invite success in business, in education and in your relationships. A good memory is an absolute necessity for your continued growth and advancement.
The most frustrating limitations placed on you today have little to do with how smart you are, how much education you have or even how well you can do the job from a purely technical perspective.
This book is about improving your relationships at all levels, influencing others in powerful new ways, and reducing conflict. This book is about getting people to say yes to you---to your ideas, your proposals, and your goals.
The greatest weakness found in most traditional time and project management programs is that they offer a, "one-size-fits-all" system or approach
In this book, Dr. Douglas addresses these weaknesses by integrating the behavioral styles model
This book is about getting people to say yes to you. To your ideas, your proposals and your goals. It is also about understanding who you are and who those you hope to influence are.
Critical thinking and analytical reasoning,' and ethical judgment and decision-making.' These are the vital skills that you will learn in this book.