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  • The Effective Management Course
  • Benefits
  • Course Content
  • Course Schedule
  • Course Fee
  • Accommodation
  • Faculty
  • Testimonials

Managing Conflict, Stress and Negative Emotions in the Workplace

The Banff Management Course

Register

The Banff Management Course will improve your understanding of how human behaviour can affect the functioning of an organization. Unquestionably, the pressure of doing more with fewer resources and tighter timelines will only intensify over the next decade. At this important session you will come to recognize the sources, symptoms and effects of stress and will develop strategies for effectively preventing, reducing, and managing it. You will lessen relationship stress by learning how to dramatically enhance your ability to deal more effectively with different and sometimes diffcult people. This module will also arm you with the skills needed to maintain emotional control at work - and to survive the negative emotions of others.


  • Recognize your stress symptoms and create strategies to reduce them
  • Gain an understanding of what causes your stress
  • Identify the role and impact of change on stress
  • Learn to turn stress into personal energy
  • How to recognize and deal with "Type A" behaviour
  • Role-Stress: Understanding the personal/professional dichotomy
  • Three life enriching ways to reduce stress and its effects
  • Examining your conflict management style
  • Unfounded attitudes, opinions, and irrational beliefs that increase stress
  • Five common manifestations of low self-esteem
  • Grow in the conviction that you are competent and worthy of happiness
  • Develop new techniques for building self-esteem and accepting your own self-worth
  • Losing your fear of Kineahora
  • What we can learn from Adams, Monroe, Prinze and Prior
  • Ten proven ways to enhance self-esteem
  • Relaxation and meditation techniques that really work
  • Tips and techniques for managing "in the moment" stress
  • Autogenic exercises you can use anywhere
  • How to evoke the relaxation response
  • Why successful and capable managers and professionals struggle with low self-esteem



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P.A. Douglas & Associates

20671 - 9th Avenue SW

Edmonton, AB T6M 2N9

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