The World Class Administrative Professional Course - Tax Exempt
As a senior administrative professional, your success depends upon effectively partnering with your boss as well as leading administrative teams, supervising others and making improved decisions. that impact your organization's success. The World-Class Administrative Professional Course affords you the opportunity to better set work expectations, influence and motivate other team members and develop your feedback and coaching skills - skills that impact on the bottom line.
The World-Class Administrative Professional must not only have highly developed management skills but also needs to demonstrate competence in interpersonal communication, project management and the ability to exert influence without authority. In today's work environment, emotional intelligence and advanced communication skills are just as important as technical abilities in achieving success. Increasingly you are being called upon to communicate, plan, organize, negotiate and participate in decision-making.
Management increasingly relies on you to organize the office, solve problems and project an appropriate professional image. At this advanced course, you will expand your emotional intelligence and learn how to communicate directly, but with greater discretion and diplomacy.
You will develop winning strategies for dealing with different and sometimes difficult people. You will greatly enhance your ability to exert influence, and plan and organize projects successfully. You will develop advanced memory techniques enabling you to better remember dates and appointments, deliver effective talks and presentations without the need nor the desire for written notes, and increase dramatically your ability to remember names and faces.
Most importantly, you will develop the key skills and best practices of a world-class administrative professional - increasing your value to your organization and enriching your life.