Self-awareness; that is, the ability to understand your own behavioral style, is a key factor in effective leadership.

As an administrative professional, much is expected of you today. Good organization, management and people skills are no longer an option -- they are an imperative. This book focuses on the most critical skills required of todays admin professional.

To master your memory is to invite success in business, in education and in your relationships. A good memory is an absolute necessity for your continued growth and advancement.

The most frustrating limitations placed on you today have little to do with how smart you are, how much education you have or even how well you can do the job from a purely technical perspective.

Time, Stress and
Effective Communication

This book is about getting people to say yes to you. To your ideas, your proposals and your goals. It is also about understanding who you are and who those you hope to influence are.

Critical New Skills for Avoiding, Altering, Adapting and Accepting Stress

Critical thinking and analytical reasoning,' and ethical judgment and decision-making.' These are the vital skills that you will learn in this book.